Privacy Policy

Privacy Policy
Ardmore Stone and Landscaping Ltd 15638617

The Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

https://ico.org.uk/make-a-complaint/

Our Commitment to Privacy

We are committed to protecting your personal information and being transparent about how we use your data. This policy outlines what information we collect, how we use it, who we share it with, and how you can request access to your data. We comply with EU data protection laws that took effect on 25 May 2018.

When We Collect Your Information

We collect personal data in the following situations:

• When you visit our website and submit a contact form.

• When you contact us by phone or other means, such as email or social media.

• When you make an inquiry, request information, or file a complaint.

• When you engage with us on social media.

• When you request information about our products or services.

• When you complete any forms (e.g., incident reports).

• When a third party shares your information with us (with your permission).

Why We Use Your Information

We collect and process your data to enhance our services and ensure a smooth trading experience. Specifically, we use your data to:

• Process and respond to your inquiries or complaints.

• Provide requested services and fulfill contracts.

• Improve our website and business operations.

• Comply with legal and regulatory obligations.

How We Protect Your Information

We take data security seriously and implement measures to protect your personal information:

• We treat your data with the utmost care.

• We continuously monitor our systems for vulnerabilities and potential security threats.

• We conduct penetration testing to strengthen our security.

How Long We Keep Your Data

We retain your personal data based on statutory retention periods. Once this period expires, we either delete or anonymize your data unless it is required for contract fulfillment or legal compliance.

Who We Share Your Data With

We only share your data with trusted third parties when necessary. This may include:

• Delivery couriers.

• IT support providers.

• Fraud management services.

• Marketing companies handling electronic communications.

We ensure that:

• Third parties receive only the necessary data for their services.

• They use your data only for the specified purposes.

• They adhere to privacy and security standards.

• If we stop working with them, they delete or anonymize your data.

Where processing is based on Article 6(1)(f) GDPR, our legitimate interest is to conduct business in the best interests of our employees and shareholders.

Links to Other Websites

Our website may contain links to external sites. Please note that we are not responsible for their privacy policies. We recommend reviewing their data protection policies before sharing any personal information.

Collection of General Data and Information

When you visit our website, we collect general data stored in server log files. This may include:

• Browser type and version.

• Operating system.

• Referring websites.

• Subpages visited.

• Date and time of access.

• IP address.

• Internet service provider.

• Other technical data for security monitoring.

This data helps us:

• Ensure our website functions properly.

• Optimize our website and advertisements.

• Maintain security and prevent cyber threats.

• Assist law enforcement in case of cyberattacks.

We do not use this data to identify individuals. The information is analyzed statistically to improve our security measures.

Changes to This Privacy Policy

Ardmore Stone and Landscaping Ltd reserves the right to update this policy at any time without prior notice. Any changes will take effect immediately upon publication.

For further inquiries, please contact us at the details provided above.